Hotel Intergate Kanazawa

We were a little early for check-in but the hotel has a storage facility. Check-in itself was flawless, the staff are extremely polite and courteous. Remember there is a city tax to pay - as in many Japanese cities, however there is a bank of machines in the foyer where you can pay, cash is accepted and the machines have plenty of change. Rooms are immaculate. There were three of us and our room had a separate toilet and bathroom. Amenities are available in the foyer area, - razors, toothbrushes etc even high quality toiletries and Ito-en teabags! Just take as much as you want. Great location, easy walking distance to the castle and the other locations. About fifteen minutes walk from the station.

The location - amidst all major Kanazawa landmarks such as the castle, Kenrokuen, Omicho market, Higashi Chaya District, Nagamachi and the lovely museums. Kanazawa is a very walkable town and this hotel enjoys perfect location. The room size (Superior Twin) was ok and we could open our two suitcases and still walk around, which is not always the case in Japanese hotels 😁The free snacks and drinks are really a treat, especially when you come back after an intense day to find some light meal (rice, beans, toppings and tsukemono) to fill you up. The common space is always busy, and we always knew when the free wine was offered 'cause it was literally full 😉The little onsen was a big plus after all this walking. The staff - very friendly and helpful. We left our baggage with them to dispatch to the next location and they took care of everything.

Excellent breakfast and also all of the extra treats that were complimentary throughout the day. They went above & beyond with complimentary wine & drinks & snacks from 5-7pm. Also have coffee & snacks in the aftn as well. Excellent location too, good for walking around the city & to the station if you like walking. Close to Kanazawa Castle & the gardens too!

Our Hollywood twin room was laid out very efficiently with everything within reach and lots of power sources. Good design for a small space. We appreciated the soaking tub, the blackout blinds and extra pillows. The breakfast and snack/happy hour amenities were terrific. Lots of variety and delicious choices. The front desk staff was not particularly helpful, as they were in every other place we stayed in Japan despite the language barriers. For example, they made a requested dinner reservation for us on a night the selected restaurant was closed, which we found out after taking pains to arrive on time. Something must have been lost in translation. Don’t expect concierge level service with suggestions and tips. The staff are polite and professional, and there to check you in and out efficiently and that’s about it.

The hotel is beautiful, comfortable, and the service is excellent. The Standard Double Room is more spacious than the average Japanese hotel room, though it might still feel tight if you have two large suitcases. The bed was very comfortable, the room was well-lit, and it included an armchair with a small side table. The only issue was that the chair blocked the closet door (where the electric kettle was stored), so you had to move it to access anything inside. Basic amenities and skincare products were available in the lounge, but unfortunately, there were no bath salts. The lounge area is nice and stylish, with a good selection of drinks. However, the snack options could be better. During my stay, the receptionist was also responsible for restocking drinks and serving coffee in the lounge, which seemed like a lot for one person to handle. I was torn between hotels, so I split my stay. Intergate is probably better for groups who enjoy the lounge and alcoholic drinks. Since I barely drink and found the snacks underwhelming, I preferred another hotel that had a better bathroom and a massage pillow in the room. 😅 They offer walking tours on specific days and local Kanazawa craft workshops —you can check availability at reception. Unfortunately, no tours were scheduled during my stay, but you can check their website to plan ahead.